Our Privacy Policy
This Privacy Policy is designed to inform you about our practices regarding the collection, use, and protection of your personal data. We are committed to safeguarding your privacy and ensuring transparency in our data-processing activities.
1. Cookies
Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your experience, remember your preferences, and analyze website traffic. Cookies help us provide personalized content, improve website performance, and display relevant advertisements.
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
2. Information We Collect
We collect information that identifies you as an individual, including:
Contact information: Such as your name, email address, phone number, and company information, which you provide when completing a contact form, requesting a quotation, or contacting us.
Account information: If you create an account with us, we may collect your username, password, and profile information.
We also automatically collect information when you interact with our website, including:
Device information: Such as your IP address, browser type, device type, and operating system.
Usage data: Such as the pages you visit, the time spent on each page, and navigation patterns, which help us improve our services.
3. How We Use Your Information
We use personal data to provide and improve our translation and localization services. This includes processing transactions, managing accounts, and responding to requests. Personal data may also be used to provide support, answer questions, and resolve any issues that arise.
We may use your contact information to send important updates regarding your services, respond to your inquiries, or provide marketing information about our services.
Your data may also be used to comply with applicable laws, regulations, and legal processes; prevent fraud; enforce our terms; and protect the safety of our users and services.
4. Data Security
We implement industry-standard security measures, such as encryption, firewalls, and access-control procedures, to protect your data against unauthorized access, disclosure, alteration, or destruction.
Although we strive to use commercially acceptable measures to protect your personal data, we cannot guarantee its absolute security due to the inherent risks associated with transmitting data over the internet.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by law.
If you request the deletion of your data, we will remove it from our records unless we are required to retain it to comply with legal, regulatory, or contractual obligations.
6. User Rights and Choices
You have the right to access and correct any personal data we hold about you. You may exercise these rights by contacting us at s2m@vnlocalize.com.
You may also request that we delete your personal data, subject to any statutory or contractual retention obligations. Once your request has been processed, we will confirm that your data has been deleted.
You may unsubscribe from marketing emails by clicking the unsubscribe link included in our communications. Please note that you may still receive essential administrative or service-related messages.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and significant changes may be communicated by email or through a notice on our website.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at s2m@vnlocalize.com.